About Divine HomeCare Solutions

Divine HomeCare Solutions, situated in Radstock near Bath, is a well-established, privately-run specialist care provider founded in October 2013.

Our management team brings extensive experience, with over 25 years in both public and private care sectors.

Committed to delivering top-quality care, we aim to be readily available 24/7 for clients and their loved ones.

Divine HomeCare Solutions is regulated by the Care Quality Commission (CQC), and we embrace and adhere to the registration, inspection, and auditing process mandated by regulation. Our dedication to transparency and quality reflects our belief in providing the best possible experience for the families we support and care for.

Our Aim

Our aim is to enable the people we support to achieve their goals, believing passionately that regardless of the challenges they face, everyone can accomplish extraordinary achievements with the right care in the right environment.

Customer expectations are rising in all areas of service industries. Our mission is to meet and exceed these expectations across our service.

Philosophy of Care

We value each person as an individual, and as part of a team, deliver the highest level of service user care which respects individuality, privacy, dignity in a safe homely setting.

We strive to enable people to shape their own futures according to their abilities, interests and aptitudes in order to maximise their independence, to accept personal responsibility, and to respect others, whatever their level of ability might be.

Our values and standards

The development of our values and standards has been shaped by input from both our dedicated staff and the individuals we serve, this highlights our commitment to a collaborative and person-centered ethos.

CARING

We focus on you and your needs. Our care is professional, compassionate, and detail-oriented. We prioritise empathy and friendliness in every interaction. Our commitment to following policies guarantees a safe and reliable service. We go above and beyond, consistently providing exceptional care in a supportive and understanding environment.

OPEN COMMUNICATION

We believe in open communication. We encourage everyone to express their thoughts freely. Clear communication is vital to us, creating an environment where feedback is not just welcomed but encouraged. We prioritise timely communication to keep everyone well-informed and connected in our community.

HONESTY

Honesty is key for us. We always keep our commitments with unwavering truthfulness and integrity. Taking ownership, responsibility, and accountability are part of who we are. We prioritise and fiercely protect the privacy and confidentiality of individuals with the utmost respect.

FAMILY

Family is central to us, shaping our actions with love and compassion. We foster belonging, inclusion, and security, creating a supportive environment. As a loyal and united team, we celebrate diversity, individuality, and uniqueness. Everyone’s health and well-being are crucial, highlighting our commitment to collective welfare

CONTINUOUS DEVELOPMENT

We believe in continuous development, embracing change for positive evolution. Our team is engaged and committed to growth, bringing confidence and capability to our approach. We consistently deliver services at a high level, going the extra mile and exceeding expectations. Our exceptionally qualified staff takes pride in providing high-quality services, demonstrating our commitment to excellence.

EFFECTIVE LEADERSHIP

We prioritise effective leadership through innovation and pioneering services. Our approach is guided by inspired leadership, making value-led decisions. We encourage shared leadership, where everyone is recognised for leading authentically. Professionalism is maintained, ensuring respectful and dignified interactions.

Do you require additional support?

If you would like to discuss your needs or that of a loved one and find out more information about our home care services please do get in touch and we will be happy to help and answer any questions you might have.